PRIVACY POLICY

Diverse Hampers Ltd is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

This site uses various registration and order forms so we can complete your order. During this process we collect:

Your Details (address, email address, telephone number, etc.)

Your Recipient's Details (address, telephone number, etc.

Your Payment Details (credit card number, expiry date, etc.)

We have taken every precaution to make your transactions secure. Our site uses recognised secure software to process payments. However, should you prefer, we also offer you the option of submitting your order by telephone on 01278 429843. Our customer service lines are open Monday to Friday 9.00am-5.30pm.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

DISCLOSURE OF YOUR INFORMATION

All payments details are stored via our secure third party banking facilities-so no information is stored after the payment process.

Under no circumstances will any personal information given by you to Diverse Hampers Limited be traded or sold to a third party. Your recipient's details are also collected in order to ensure correct gift delivery. Once again, under no circumstances will any of your recipient's personal information be traded or sold to a third party.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to customercare@diversehampers.co.uk.